At PRUFER, we do not claim any work submitted for editing as per our customer support policy. All documents remain the intellectual property of the client.
We stringently provide confidentiality of all the documents and the client information. Prufer will never disclose client information or the documents submitted for editing purposes to anyone unless and otherwise, it is necessary. The information shall be provided if necessary only after obtaining the written consent of the client.
Quotes are provided free of cost. An editing sample of up to one page shall be provided free of cost. Nominal editing fee will be charged after analyzing the work on a case-to-case basis. The client is free to send standing instructions to our email address, which would be strictly adhered during the editing process and the document to be edited can be sent as an attachment.
PRUFER aims to satisfy its customers at every level of the work. If any customer is dissatisfied with our editing services, the document will be re-written or re-edited at free of cost as per their requirement/needs. If they remain disappointed overall, editing fees will be waived as per the terms and conditions accepted by the client before initiating the service.